付款安排

Yes, your CCA or ESP charges are included any time you set up a payment arrangement.

Payment arrangements can be canceled or changed at any time.

• 要取消您的付款安排，请访问 我的账户 点击或点击 取消 button. 
• 要更改付款安排，请转至 我的账户 点击或点击 取消. 然后点击或点击 招收 选择一个新的付款安排选项.

请牢记以下几点:

• 如果你取消你的付款安排, it may impact your options if you decide to set up another payment arrangement. Plans vary and are based on current eligibility requirements. 
• 如果你取消你的付款安排, 你的账户余额将到期, 你将有断开连接的危险.
• If you are on Auto Pay and have a past-due balance, the past-due balance will be automatically deducted and paid immediately.

If you pay more than the monthly amount due, your account will have a credit balance. We will automatically apply the credit balance toward your subsequent bills.

如果剩余的分期付款计划金额, 包括当前应付的费用, 提前支付, 该计划将被视为已全额支付, 以后的分期付款也不收帐单了. 

• An account can only have one payment arrangement at a time.
• If you need to change your payment arrangement, go to 我的账户 点击或点击 取消. 然后点击或点击 招收 选择一个新的付款安排选项. Plans offered may vary based on current eligibility requirements.
• If you have multiple accounts, you can set up a payment arrangement for each separate account.

If the payment(s) made by the bill due date is less than the required amount, 这将被视为拖欠付款. 

• For 住宅 24-Month installment plans only: You are allowed up to 2 missed payments over the period of the plan. On the 3rd missed payment, your plan will automatically be canceled. 

• 对于所有其他付款计划: If you miss a payment, your plan will automatically be canceled.  

如果你的计划被取消, your full amount will become due immediately and your service may be subject to disconnection.  

支付扩展 

If you fail to pay the amount promised by your extension date or your payment is returned by your bank, your full amount will become due immediately and your service may be subject to disconnection. 

付款计划 

未付款是指出现以下情况的任何付款: 

• 在你的账单到期日之后收到 

• Less than the amount due on your monthly bill 

• 由你的银行退回 

For 住宅 24-Month 付款计划 only:  如果你错过了一项付款，可持续发展目标&我们会重新计算你的付款计划.  Your remaining installment amounts may increase. 关于第三个未付款项，可持续发展目标&E will automatically cancel your payment plan.  如果你的计划被取消, your full amount will become due immediately and your service may be subject to disconnection.   

对于所有其他付款计划: 如果你错过了一项付款，可持续发展目标&E will automatically cancel your payment plan.  如果你的计划被取消, your full amount will become due immediately and your service may be subject to disconnection. 

• If you enrolled in a 24-month payment plan, you consented to receive Billing & 账户更新, including missed payment notifications via text.  

• If you want to receive text notifications about your account, including missed payment notifications for a 24-month payment plan, 转到我的帐户，然后: 

               1. Select My Profile from the Account tab to add your mobile number 

               2. Select Notification Preferences and enroll in Billing & 账户更新

All notifications go to the mobile number listed for the primary account holder only.